31.10.2024

Crisis management is a strategic process that is essential for both public institutions and private companies to minimise the negative effects of emergencies. It covers four key phases: prevention, preparation, response and post-crisis recovery. 

Crisis management not only encompasses public administration strategies, but also products that can support prevention, response and recovery after a crisis. Our solutions such as flexible fire reservoirs, sump trays and flood barriers play a key role in these processes. 

Crisis management: Key aspects and processes 

Crisis management is a strategic process that is essential for both public institutions and private companies to minimise the negative effects of emergencies. It covers four key phases: prevention, preparation, response and post-crisis recovery. 

Crisis management not only encompasses public administration strategies, but also products that can support prevention, response and recovery after a crisis. Our solutions such as flexible fire reservoirs, sump trays and flood barriers play a key role in these processes. 

What is crisis management? 

Crisis management is an integral part of the functioning of public administration, whose main objective is to protect the public from various threats. How does it work in practice? It is a process that includes: 

  1. crisis prevention, 
  2. responding to crises, 
  3. minimising their impact, 
  4. restoration of resources and critical infrastructure. 

In a nutshell, crisis management is a complex system of preventive, preparatory, reactive and restorative actions to ensure national security. 

Phases of crisis management 

Crisis management is not a single action, but a complex, multi-stage process. Each of its phases plays an important role in the entire cycle of action – from prevention to post-crisis recovery. By understanding this cycle, threats can be dealt with more effectively and negative effects can be minimised. 

1. Prevention: How to minimise the risk of crisis? 

Prevention is the first, fundamental step in crisis management. Its main objective is to reduce the likelihood of a crisis. In practice, this means: 

With these measures, risks can be effectively mitigated, providing a solid basis for the next stages of crisis management. Unfortunately, in risk analysis, it is not always possible to take into account variables that may follow a longer period of time.  

What if there is no space to build shelters, water and food reservoirs or security measures for high-risk facilities?  

The answer to these questions lies in the alternatives that can prevent risks before they arise. An example of this would be flexible fire reservoirs, the assembly and disassembly of which takes several hours, does not require any building permits, and the only condition for their deployment is the levelling of the ground on which they will lie. The technology and certified materials from which they are created will guarantee fire protection for several years. 

2. Preparation: Crisis planning and resources 

Preparation is the second stage, which includes creating detailed response plans and ensuring that adequate resources and means are in place. It is crucial to develop clear procedures that define precisely: 

  • who will be responsible for the emergency response, 
  • what steps to take, 
  • what resources will be needed, 
  • how to coordinate activities between different actors. 

This enables organisations to respond quickly and effectively to threats, minimising their negative impact. This is a stage that requires both planning and adequate preparation of resources. Every emergency situation is different and requires different safeguards. Fortunately, in the case of high risk, the safeguards in question can be installed before a failure occurs.  

This is a popular treatment for chemical contamination and spills. The high risk of an emergency situation arising from a hazardous substance spill is forcing chemical companies to use sensors and spill containment and sump trays that safely protect the environment from contamination.  

3. Responding: Action at the time of danger 

Response is the third stage, where specific actions are taken to protect life and property when a crisis occurs. Quick, decisive action is key to minimising the impact of the threat. This requires forces and resources that can be easily deployed to deal with a threat that has already arisen. These include forces in human form, such as the national fire service, volunteer fire department and, in some cases, the Territorial Protection Forces or the Police. Among the resources we can distinguish, medical facilities in the form of medicines, access to food and water and, above all, mobile and specialised equipment to deal with the emergency. Examples include specialised tools, motor pumps, flexible barriers, fire extinguishing agents or also transport vehicles.  

In this phase the following is undertaken: 

  • preventive actions, 
  • rescue operations, 
  • loss reduction actions, 
  • ensuring safety. 

This is where every second counts.  

4. Reconstruction: Return to normality after the crisis 

Recovery is the final stage of crisis management, aiming to restore or improve systems to their pre-crisis state. As we can see from the recent crisis in our country, the devastation caused by the floods in the late summer and early autumn reached more than 2 million people and 749 villages and towns. These figures show the scale of the problem of natural disasters and pose a huge challenge to the uniformed services in particular the national fire service. 

 The reconstruction process is divided into: 

  • short-term reconstruction – restoring minimum operational standards, providing basic resources in the form of medicines, water reservoirs and food. 
  • long-term reconstruction – lasting up to many years, aimed at fully restoring and strengthening the systems. 

Flexible Exflo drinking water tanks are extremely useful in the reconstruction phase when access to clean water is limited. Thanks to the mobility of our tanks, they can be easily delivered to the most affected areas, helping to quickly restore normality. 

Reconstruction is crucial to ensure the continuity of society and the economy after a crisis, as well as to strengthen resilience to future threats. It is a stage that not only closes the cycle, but also prepares for the future. 

Conclusions 

Crisis management is a process that requires a comprehensive approach and adequate preparation for each phase of emergencies. Both preventive planning and rapid response and efficient recovery are key. In this context, solutions that support the activities of services and institutions, such as the fire tanks, sump trays, flexible dams and drinking water tanks offered by Exflo play an important role. They make it possible not only to respond more effectively to crises, but also to build greater resilience to future threats, which promotes the security of society and the stability of the economy. 

After reading this article, we hope you have a better understanding of the importance of crisis management and how our products can support the processes that keep your organisation safe. If you need more information about our products, we are ready to answer any questions. 

Piotr Melerski